Terms of Service

Please read these terms carefully before using our website or placing an order.

Effective Date: June 2025

Acceptance of Terms

By accessing and using our website desibee.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

Eligibility

Our website is open to all users. There are no specific age or location restrictions for browsing our site or placing orders.

Account Creation

You may browse our products without creating an account. However, to complete a purchase, you will need to provide your contact information and delivery address. You can optionally create an account to save your details for future orders.

Orders and Purchases

When you place an order on our website:

  • All prices are listed in Indian Rupees (INR) and include applicable taxes
  • We reserve the right to refuse or cancel any order for any reason
  • Payment is processed securely through Razorpay
  • You will receive order confirmation via email or SMS

Prohibited Activities

While using our website, we expect all users to act lawfully and respectfully. You agree not to engage in any activity that could harm our website, interfere with other users' experience, or violate applicable laws.

Intellectual Property

All content on this website, including our logo, brand name "Desi Bee", product images, text, and design, are the exclusive property of Desi Bee. Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited and may result in legal action.

Product Information

We strive to provide accurate product descriptions and images. However, please note that natural honey varies by season and batch, which may result in slight differences in color, flavor, and texture. These variations are a sign of authenticity and do not affect the quality of the product.

Liability and Disclaimers

Please note the following:

  • We are not responsible for any loss or inconvenience due to website downtime or technical issues
  • If the website is temporarily unavailable, you will not be able to place orders, but no financial loss will occur
  • Once you receive our products, you are free to use them as you wish
  • We make no health claims about our products; they are sold as natural food items

Shipping and Returns

Please refer to our Shipping Policy and Returns Policy for detailed information about delivery timelines and our return process.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. When we make significant changes, we will notify you by displaying a banner on our website or sending you an email. Please check this page periodically for updates. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Tirupathi, Andhra Pradesh, India.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@desibee.com

WhatsApp: +91 77939 67392

Address:
Desi Bee
Chandragiri, Tirupathi
Andhra Pradesh 517101, India

Thank you for choosing Desi Bee. We're committed to providing you with the finest honey and the best service possible.